Useful Information. Delivered.
One of the major ways in which click-to-call is different from a plain old 800 number is the data it provides. The phone company can't tell you which one of your web pages generates the most phone leads—but click-to-call technology can. BoldCall Express includes three reports which will help you optimize your website and follow up with prospects.- The Call by Date Report: A quick summary of all calls coming in from your site.
- The Call Launch URL Report: What pages on your website, specifically, generated calls, and where they came from.
- The Call Notes Report: During a call you can use the BoldCall Express desktop client application to take notes about the prospect or customer you're talking to. This report shows you all calls for which notes were taken.
Email Scheduler
Reports can be executed from your online account management page, or the email scheduler can be used to automate their delivery. You can have the reports sent directly to your inbox on a daily, weekly, or monthly basis.
Recent Calls—A Click Away
The client application gives you access to your most recent calls without having to launch the reporting engine. The application lists the calls and you can view them individually on demand.