Chat
Do you want the least expensive option that lets you put chat on your website but lacks certain features like the ability to customize chat windows or proactively invite visitors?
Do you want to proactively invite your website visitors to chat?
Do you want to offer chats on secured pages (those with an https address)?
Will you have 10 or more operators simultaneously taking chats?
Do you want the ability to have multiple operators taking click-to-calls?
Do you want the ability to to take complete control of a vistor's computer including their keyboard and mouse?
|
Why is this product being recommended? BoldChat Basic is a low cost live chat solution with fully customizable windows and buttons. The product offers basic visitor monitoring, complete chat histories, multiple operator logins, and a pre-chat survey. Basic lacks proactive chat capabilities, reporting, and the ability to offer chat on secured (https) pages. |
Details
|
|
Why is this product being recommended? BoldChat Pro is a fully featured and powerful chat product offering the most robust proactive invitation engine available today. Chat on secured pages is fully supported. Robust reporting and detailed analytics make this a best in class offering. Pro does not include the automatic chat distribution capability. |
Details
|
|
Why is this product being recommended? BoldChat Premiere is the most feature-rich chat-only solution on the market. It includes all the power of BoldChat Pro, plus a chat distribution engine allowing you to achieve optimal efficiencies in multi-operator chat environments. |
Details
|
|
Why is this product being recommended? BoldCall Express is a stand-alone click-to-call offering for website owners who want a fast, easy, and affordable way to increase leads from their websites. There is a limited client application and only one operator is allowed. Great for real-estate agents, attorneys, car dealerships, and travel agencies. |
Details
|
|
Why is this product being recommended? BoldCRM is an integrated suite including chat, click to call, co-browsing, and email management. One intuitive interface enables you to build, maintain, and optimize a website contact center. The SMB edition lacks remote control functionality, SLA reporting, Salesforce integration, and the supervisory dashboard. |
Details
|
|
Why is this product being recommended? This integrated suite is tailored for larger scale deployments. It's our most feature rich including chat, click to call, email management, SLA reporting, out-of-the-box Salesforce integration, full remote control capabilities, and a newly enhanced supervisory dashboard. |
Details
|